Join one of our portfolio companies

Indico Capital
Indico Capital

Customer Success Spain



Customer Service, Sales & Business Development
Posted on Thursday, August 3, 2023

Barkyn delivers health and happiness to pet families around the world.

We are an ambitious, forward-thinking startup on a big mission! We’re not only changing the pet market, but we’re also reshaping the way the e-commerce experience should feel: human, personalized, seamless, and beautiful. We are backed by international investors and considered one of Europe’s Top 100 Startups by Wired.

Customer Success Agent

We're creating a beloved brand in Europe, and this is where your story starts!

You will contribute to the high-quality standards of our Spanish market by being a customer hero and wowing them on all support channels: chat, Facebook, Instagram, email, and phone.

Specifically, we expect you to:

  • Act as a Barkyn ambassador in all customer interactions, being true to our brand values and friendly tone;
  • Be accountable for a seamless and human end-to-end customer experience;
  • Interact with customers via chat, email, or phone conversations to provide information and assistance;
  • Use computer systems to track, gather information, and/or troubleshoot customer issues.
  • Customer-centric attitude.

Brownie Points:

  • Experience in a startup;
  • Experience with Loyalty Lion / Shopify / DIXA;
  • Dog owner.