Barkyn's Vision

Barkyn delivers health and happiness to pet families around the world.

We are an ambitious, forward thinking startup on a big mission! We’re not only changing the pet market, we’re also reshaping the way the e-commerce experience should feel - human, personalized, seamless, & beautiful. We were considered one of Europe’s Top 100 Startups by Wired, Top Startup by LinkedIn, and a success case by Web Summit and the British magazine Monocle.

The role

We're creating a beloved brand in Europe, and this is where your story begins!

As a Sales Representative at Barkyn, you will play a key role in helping our customers make the right nutritional choices for their pets. You'll be working with a mix of inbound and outbound leads, engaging in conversations that make tails wag and customers smile.

Specifically, we expect you to:

• Engage with customers who have opted for guidance through the WhatsApp channel, offering them personalized and professional assistance throughout their buying journey.
• Become an expert on Barkyn's product offerings to make specific recommendations based on individual pet needs.
• Reach out to lapsed customers to understand why they have discontinued their Barkyn subscription and utilize this insight to offer personalized solutions and incentives to win them back.
• Proactively contact customers who had difficulty completing their purchase online, assist them through the checkout process, and close the sale.
• Meet or exceed monthly and quarterly sales targets

Mandatory Requirements:

• Comfortable using sales software and communication tools like WhatsApp

• Exceptional verbal and written communication skills
• Ability to handle high-stress situations and rejection positively
• Ability to work in a fast-paced, collaborative environment

Brownie Points:

• Prior experience in sales or customer service
• Dog owner.