Sales Representative | Spain
Barkyn delivers health and happiness to pet families around the world.
We are an ambitious, forward thinking startup on a big mission! We’re not only changing the pet market, we’re also reshaping the way the e-commerce experience should feel - human, personalized, seamless, & beautiful. We were considered one of Europe’s Top 100 Startups by Wired, Top Startup by LinkedIn, and a success case by Web Summit and the British magazine Monocle.
We're creating a beloved brand in Europe, and this is where your story begins!
As a Sales Representative at Barkyn, you will play a key role in helping our customers make the right nutritional choices for their pets. You'll be working with a mix of inbound and outbound leads, engaging in conversations that make tails wag and customers smile.
Specifically, we expect you to:
- Engage with customers who have opted for guidance through the WhatsApp channel, offering them personalized and professional assistance throughout their buying journey.
- Become an expert on Barkyn's product offerings to make specific recommendations based on individual pet needs.
- Reach out to lapsed customers to understand why they have discontinued their Barkyn subscription and utilize this insight to offer personalized solutions and incentives to win them back.
- Proactively contact customers who had difficulty completing their purchase online, assist them through the checkout process, and close the sale.
- Meet or exceed monthly and quarterly sales targets
- Comfortable using sales software and communication tools like WhatsApp
- Exceptional verbal and written communication skills
- Ability to handle high-stress situations and rejection positively
- Ability to work in a fast-paced, collaborative environment
- Prior experience in sales or customer service
- Dog owner.